Research from Lex Autolease reveals that poor vehicle maintenance is burdening small businesses with avoidable costs and downtime.


Maintenance statistics 2A quarter (25%) of British small and medium sized businesses (SMEs) with company-owned vehicles have failed an MOT, racking up £350 million in repair bills, according to new research from Lex Autolease.

The survey of 500 UK SMEs with company-owned cars and vans reveals* that – in addition to the cost of failed MOTs – unforeseen trips to the garage and downtime cost them an average of £4,300 and 1.4 lost working days each in the last year.

Despite the risks, four in 10 bosses admit they regularly drive a vehicle that has a fault.

In addition, half of the companies (51%) surveyed said their most recent trip to the garage was the result of their own poor maintenance and bad driving, with accidents and pot-holes counting for less than a fifth (17%) and just under a tenth (6%) of incidents respectively.

Simon Barter, Head of SME Direct at Lex Autolease, commented, “From making deliveries to driving to sales pitches and meetings, vehicles are essential to the successful day-to-day operations of many UK small businesses. It’s therefore surprising to see that so many fail to protect themselves from avoidable costs.”

“Our findings prove that vehicle maintenance isn’t considered a priority by many. By taking simple steps to ensure vehicles are routinely checked and drivers are able to spot the signs of disrepair, businesses could save themselves unnecessary downtime and expense.”

Drivers in the dark on routine checks

The findings also reveal that many company drivers do not possess the basic knowledge required to detect problems or carry out straightforward checks. Nearly half (45%) are unable to change a tyre, over four in ten (44%) do not know how to check oil levels and only half (51%) of drivers know if their tyre treads are legal. Finally, more than a third (35%) do not know how to check tyre pressure.

The research also shows that the majority of firms are neglecting to solve this problem by failing to educate their staff. 53% do not offer employees any training to perform standard safety and maintenance checks. In addition, just under a half (48%) of firms said they had no policy in place requiring staff to make checks before driving for work purposes.

Barter concluded, “The inconvenience and cost of downtime is just one factor behind the rise in businesses choosing to lease their vehicles rather than purchasing outright. Leasing allows firms to drive away with a vehicle without paying a lump sum and move depreciating assets off their balance sheet. If things do go wrong, maintenance packages included in the monthly cost of leasing can eradicate those surprise repair bills, providing firms with peace of mind.”Maintenance statistics 1—–

*Lex Autolease commissioned OnePoll to speak to 1,100 UK SMEs, and found that 500 (45.45%) own one or more company vehicles. According to The Department for Business, Innovation and Skills (BIS) there are 5.2 million SMEs in the UK. Therefore, this equates to 2.36 million SMEs nationally that own one or more company vehicles.

OnePoll then spoke to the 500 SMEs with one or more company vehicles about their vehicle maintenance habits. The £351.96 million total cost of MOT failures is based on the average cost of failed MOTs identified by SMEs in the survey (£564.91) and has been extrapolated based on the 2.36 million UK SMEs that own one or more company vehicles.