It’s been a rollercoaster 12 months for Frank Recruitment Group

Back in April, the hotly-tipped IT staffing agency secured landmark investment from the backers of Uber, TPG Growth, launching two new recruitment businesses.

The first, Anderson Frank, specialises in NetSuite staffing, while Pearson Frank is the agency’s leading Java, web and PHP recruitment brand.

As a result, the company’s headcount doubled from 600 to over 1200 employees, with new offices opening in Philadelphia, Berlin and Newcastle-upon-Tyne.

Frank Recruitment Group also scooped several industry awards in 2016, including Growth Company of the Year and Deal of the Year in the Recruitment International Awards.

David Head, director of recruitment international, praised the company for its “outstanding achievement in the recruitment industry.”

The company’s culture is massively important to the success of Frank Recruitment Group, according to CEO James Lloyd-Townshend.

“The toughest challenge has always been about bringing the right people into the business,” said Lloyd-Townshend.

“At Frank Recruitment Group we have a value-based hiring strategy. We look closely at whether an employee is going to be a cultural fit as well as whether they have the skills to do the job.

“We look at whether that person is going to thrive in a competitive but highly rewarding environment.

“We also have one eye on the future: are they able to learn and grow with the company as we experience unpatrolled success in our industry?”

“Once we get the right people through the door, training them for the challenge ahead is incredibly important.”

The company has created a training development team, which globally delivers Frank Recruitment Group University. The course provides a one-month ‘boot camp’ for all consultants.

“Over 90% of our current managers started out as trainee recruitment consultants. That’s no coincidence.

“To support their progression through the company, we’ve created a tailored management development programme with modules on building effective teams, driving results, leading people, motivation and resilience.”

Just weeks into 2017, Frank Recruitment Group already has its sights set on further expansion.

The company is to open a new office in Dallas, Texas, as it expands operations in the US, creating 800 new jobs across the pond.

And as the firm prepares for further growth, it has made a number of new appointments.

Mark Hill is the company’s new chief information officer, tasked with developing the firm’s IT and data strategy for the future.

Lewis Miller has been appointed the new chief financial officer, with co-founder Nigel O’Donoghue taking on the chief commercial officer role.

While David Liebman is the new head of legal global and administration Americas at Frank Recruitment Group.

Liebman, a qualified attorney, joined the business in November from another TPG portfolio company and has over 15 years of legal experience.

Based in the firm’s new Philadelphia office, Liebman’s role is to enhance and lead the US support and operations teams so that Frank Recruitment Group’s internal systems are ready for the company’s huge growth plans.

“My goal is to have the US support and operations systems running so well that they are invisible and seamless to the sales organisation when it grows,” Liebman told Talk Business.

“Frank Recruitment Group has a great business model; world domination is actually possible. I couldn’t miss out on the chance to be part of a company on an unprecedented growth curve. A ride like this only comes along once in a lifetime.

“Honestly, I’ve never seen such a devoted culture [than at Frank Recruitment Group]. I’m already learning a lot from my sales colleagues – and this is just the beginning.”

Frank Recruitment Group has offices in Newcastle, London, Berlin, Singapore, Melbourne, San Francisco, New York, Philadelphia and Dallas.

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