The issue of security around video conferencing has been a hot topic in recent months and with so many new entrants to the market, it can be tempting to be lured in by the free trials on offer.
However, as we have all seen with the security issues of Zoom in April 2020 it is now more than ever, absolutely vital that your sensitive information and data is secure when you are using these video conferencing companies.
In the UK, Prime Minister Boris Johnson was caught in the middle of a security breach when he accidentally shared the ID number of his first digital cabinet meeting – despite the MoD’s advice not to use certain software as a meeting place. Over in Norway, a man ‘broke into’ an online school lesson and similar cases have also appeared in the USA. These types of security breaches can be avoided with the correct security measures in place.
So in no particular order, we wanted to provide you a simple list of four of the more secure and trusted video conferencing companies on the market at the moment. Each specialises in particular sectors and will be appropriate for different services and solutions depending on your business needs.
A UK based company, Eyenetwork offer video conferencing and cloud based solutions to a range of sectors globally. Currently, they are the leading provider of video conferencing for the UK judicial sector via their court video link service. Eyenetwork utilise highly secure encryption provided to all their users and offer a concierge service for those that would benefit from specialist support in setting up video calls 1-2-1.
BlueJeans is a California-based VC platform and is a good option for those that require a little extra security during their video meeting. Video calls are encrypted by default and BlueJeans can also be accessed through your browser without the need for an account or download. They offer services to a range of sectors including Education, Healthcare and Financial.
More comfortable as a mobile app, Signal offers free use of it’s service to users without any annoying adverts. They are end-to-end encrypted and all users have access to code if they wish to authenticate the high security it boasts. However, this platform may, as we mentioned, be more suitable for personal conversations with friends, or as a work IM solution. Currently Signal does not support video collaboration with multiple participants, this is limited to two users only.
Another UK based company based in Cambridge and founded in 2008, Starleaf is considered a great video-conferencing alternative to Zoom thanks to their focus on security. Located in the UK makes them subject to the local data protection laws there and they make a point of allowing consumers to choose exactly how their data is stored, if at all. Used by NHS trusts in the UK they typically organisations much larger employee numbers – making it less useful for a quick chat and better suited to business solutions.
If you’re ever uncertain about how secure (or not) a video conferencing platform is, just do a little research. There’s a number of experts making it their mission to hold these companies accountable if they’re not up to standard, so have a read through the articles that have been published in 2020 that talk further on the topic of video conferencing security – or if you have little more technical knowledge than most of us, ask the company directly for information on their encryption etc. Hopefully they should be able to give you the reassurance you need. You might even be able to extend a free trial for a little longer if you do a little work.