Sales performance management (SPM) for small businesses: 7 tips for success
A strong team can bring enormous value to your company by enhancing revenue generation and client relationships. However,
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customer loyalty
The importance of customer retention
Customer retention is one of the key ingredients of any successful business. Companies with high customer retention rates have greater
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5 ways you can show prospective customers you’re great at what you do
You know you’re great at what you do, and I know you’re great at what you do, but new people
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How to inspire, measure, and improve customer loyalty
How can you build customer retention and loyalty for your business? To succeed in business you need to have a
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Should your business offer freebies?
Should your business offer freebies? As a business, you need to come up with some great options for reaching out
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How to create strong customer relationships
Advice on establishing a strong customer relationship. You are a brand new company and have only recently established yourself. It’s
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Tips to help you get your business growing
When you have been running a business it can get to a point where it just stops growing. This doesn’t
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The impact of COVID-19 on global eCommerce and customer loyalty
It’s hard to ignore the rise of eCommerce – both at home and abroad. At the turn of the year,
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Why is it important that businesses are active on social media?
Social media is a potent tool in society, for both personal and business use. Many businesses have now adopted the
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A billing platform can facilitate your business – Here’s how!
High productivity is the ultimate goal of any business, whether it is big or small. Every minute is crucial which
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The dos and don’ts of customer loyalty schemes
There’s a stat that people in the customer service and retention arms of businesses often like to cite – your
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5 ways to build customer loyalty
Do you want a successful and thriving business? The best way to achieve this is to maintain a your customer
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Sustainability: Good for society, good for business
The word ‘sustainability’ is bandied about a lot at the moment, with varying definitions of what it actually means in practice.
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