Let’s get back to business (but, how again?)
Let’s get back to business (but, how again?) There is only one way out of the current mess of global
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customers
A CRM guide for SMBs
A CRM guide for SMBs High levels of customer satisfaction are a clear indication your business is treating them well.
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Who owns who? Superbrands and their subsidiaries
Who owns who? Superbrands and their subsidiaries There’s an age-old conspiracy theory claiming that just a handful of individuals rule
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How to improve your customer journey map
What is a customer journey map? A customer journey map is a great tool that can help progressive companies and
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Protect your workforce from COVID-19 with Hand Cleaners
It is common knowledge that taking precautions such as wearing a proper medical grade face covering, practising proper social distancing,
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How to boost your customer engagement strategy
If you can’t engage your customers, you won’t sell to them. Customer engagement comes from meaningful interactions between company and
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How big retailers are using mapping tech to improve shopping experience
Big retailers like Rite Aid and Home Depot are using 3D indoor mapping software to improve the shopping experience, bringing
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A new approach to customer engagement
Customers no longer base their loyalty on price or product alone. Indeed, 86% of buyers are willing to pay more
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MVP guide: How to get your product off the ground
MVP stands for Minimum Viable Product. This is a version of a product that has just enough features to be
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Content marketing 101: How can it help your business?
Content marketing is currently one of the most productive, helpful, and efficient digital advertising strategies your company can utilize to
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10 mistakes that annoy your customers, before you talk to them
Customer satisfaction is the key to the long-term success of any business. Far too many companies annoy and frustrate their
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5 questions to ask before you deliver for a new client
Imagine the scenario: your sales team has been flat out on an exciting prospect. The customer is driving a hard
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Customer protection: Important factors when running an iGaming business
In the past few years, the popularity of online casinos has been on the rise with more people in the
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5 market segmentation methods to optimise your research
Research is an integral part of running an organization, especially as you endeavor to understand your target users. Approaching customers
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How remote sales can help drive customer success
Never before has the focus on remote sales become crucial for businesses as with the current coronavirus situation. While this
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