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The top mistakes that all new business owners make

March 11, 2021 Dominic Lill business owner, Funding, Help, mistakes, New business

Building a successful company really is a rollercoaster ride. There will be some days when you just don’t think you

Financial credit help for different requirements in our daily life

December 3, 2018December 3, 2018 Dominic Lill assisstance, benefits, budgeting loan, credit, diabilities, Government, Help, loan, requirements, UK, unemployed

Whether it is all about credit or loan, we need to face them at least once in your life. The

People

These signs could mean your employee is having money problems

October 17, 2018 Dominic Lill anger, anxiety, Debt, Depression, distress, employees, employer, finances, habits, Help, money problems, staff, Stress, tiredness, work

The average level of personal debt for UK adults is now around £30,000 and many people are struggling to keep

Money

How to support your employees with their financial woes

September 24, 2018September 14, 2018 Dominic Lill advice, challenge, employees, finances, financial woes, Help, Payment, PIWoP, Saving money, staff, Tips, worries

For many people, telling family, colleagues or even managers about having financial woes can be an incredibly difficult task leading

Technology

Helping your customers to help themselves

June 20, 2018June 20, 2018 Dominic Lill accounts, breaches, customers, Data, GDPR, hacking, Help, helping, length, login, passwords, protection, qwerty, Security

With the recent arrival of the General Data Protection Regulations (GDPR), the issue of customer data, and more specifically, data

Money

Ways entrepreneurs can reduce financial stress

May 11, 2018November 30, 2018 Dominic Lill brand, Budget, business, Entrepreneurs, finances, Financial, growth, Help, Investing, Management, Mental health, planner, planning, pressure, problems, Stress

It comes as no surprise that work is the most stressful factor in people’s lives. According to research in mental

People

It’s time to stop talking – if you want to increase your sales

May 3, 2018May 2, 2018 Dominic Lill Blog, cold calls, content, Help, inbound, information, pushy, results, Sales, tactics, Talking, targets, tracking

Sales people are known for their ‘gift of the gab’; talking is part of their job description. But that’s changing

Strategy

Why family SMEs need succession planning now

March 7, 2018 Dominic Lill challenges, commitment, conflict, core value, emotion, Family business, friction, Help, nepotism, plan, planning, SMEs, stewardship, succession, successor, Tips, transition, trust

Are you serious about keeping your business in the family, but concerned your business won’t thrive without you? Then it’s

Strategy

Important points to consider when hiring a business mentor

August 9, 2017August 9, 2017 Dominic Lill affordable, Business advice, business mentor, consultant, entrepreneur, Experience, Help, hiring, improvement, money, owners, performance, problems, relationship, Skills, strengths, weaknesses

Are you thinking about hiring a mentor to help you manage your business performance? A mentor can advise you on

Strategy

5 top tips for finding the perfect outsourcing partner

December 17, 2015December 17, 2015 Dominic Lill 0 Comments Help, marketing, outsourcing

The experts at Echo Managed Services explain 5 tips for finding the perfect outsourced services. In 2013, the outsourcing sector

Strategy

Survey reveals consumers willing to pay for better customer service

December 7, 2015December 4, 2015 Dominic Lill 0 Comments aftercare, AI, customer service, Ecommerce, Help, live chat, Online, retail, returns, satisfaction, Service, Xero

A new Xerox report, The state of customer service 2015, reveals that over half (54%) of consumers would pay more

Strategy

5 common customer complaints and their solutions

December 1, 2015December 7, 2015 Dominic Lill 0 Comments complaints, Customer, customer service, fail, Help, troubles

James Walker, founder and CEO of www.resolver.co.uk, the winner of the The Pitch 2015, the UK’s biggest small business competition, examines

Strategy

5 ways to reduce the cost of customer complaints

November 16, 2015November 15, 2015 Dominic Lill 0 Comments advice, complaints, customer service, Help, Strategy

Dennis Fois, CEO of customer engagement specialists Rant & Rave, explains how businesses can reduce the cost of customer complaints

Why mentoring is vital to your growing business

October 27, 2015August 21, 2020 Dominic Lill 0 Comments Climb Online, Development, growth, Help, mentor, mentoring, The Apprentice

Mark Wright, winner of The Apprentice 2014 and director of Climb Online, provides his advice on why mentoring can be

Strategy

5 ways live chat can improve customer engagement

October 9, 2015May 17, 2022 Dominic Lill 0 Comments customer service, Ecommerce, Help, live chat, Online

Dealing with customers is no longer just about manning a helpdesk and answering emails. Today’s tech-savvy generation demands a more

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