The dos and don’ts of customer loyalty schemes
There’s a stat that people in the customer service and retention arms of businesses often like to cite – your
Read more
loyalty schemes
Travel tips for entrepreneurs who frequently fly
Working as an entrepreneur can often mean that you have to travel to speak to potential suppliers, clients, partners or
Read more
Cutting down on churn – The importance of customer retention
Businesses often forget that finding customers is less than half the battle. Without strong customer retention, profits are bound to
Read more