Loyalty

Why your brand needs to offer omni-channel experiences

February 1, 2021 James Smith brand, customer experience, Experience, Loyalty, omni-channel, stand out

Engaging your customer has ironically never been more complex even though thanks to the internet we can connect and sell

People

The little things you can do to improve customer retention for your online business

November 16, 2020 Dominic Lill complaints, Customer, customers, Loyalty, online business, retain

For any online business, finding and getting each and every new customer is a top priority. However, while a certain

Marketing

Looking to build an online business? 6 elements to consider

November 12, 2020 Dominic Lill Customer, Ecommerce, Loyalty, online business, Website

The business landscape of our age dictates some rules that entrepreneurs have to follow if they want to succeed. One

Strategy

How is a loyal customer base created?

August 17, 2020 Dominic Lill customer service, customers, email marketing, loyal, loyal customers, Loyalty

In 2020, customer loyalty is everything and business owners need to be constantly thinking about how they can get their

People

The impact of COVID-19 on global eCommerce and customer loyalty

August 17, 2020 Dominic Lill COVID-19, customer loyalty, Ecommerce, loyal, loyal customer, Loyalty

It’s hard to ignore the rise of eCommerce – both at home and abroad. At the turn of the year,

Technology

Why do almost all big businesses create apps for their users?

March 17, 2020May 7, 2021 Dominic Lill Applications, Apps, brands, Loyalty, recognition, users

Mobile apps are powerful tools for reaching the target audience in the business world. Nearly every adult in the world

Strategy

Philanthropy in business and what we can learn from it

January 20, 2020 Dominic Lill charity, community, giving, Loyalty, philanthropy, Reputation

More and more businesses are making philanthropy an integral part of their business plan, and if they’re not, they should

People

A bold push into digital: How retailers and eCommerce providers can build brand loyalty

January 8, 2020 Dominic Lill brand, brand loyalty, Ecommerce, Loyalty, Reputation, retailers

Consumers have become choosier than ever. And you can’t turn a blind eye to the fact that 86% of them

Success

How to start a t shirt business online from scratch?

September 30, 2019September 30, 2019 Dominic Lill Design, Loyalty, market, niche, Research, t shirt

If like many you are a budding entrepreneur looking for a gap in the market or an industry niche to

Strategy

When does a business’s relationship with the customer really start?

July 29, 2019July 29, 2019 Dominic Lill Communication, Customer, customer retention, Experience, Loyalty, relationship

Acquiring new customers is undoubtedly key to running a successful company, which is why you should do everything you can

Strategy

Increase your sales with these tips

May 15, 2019May 15, 2019 Dominic Lill customer service, Digital marketing, Loyalty, Reward, Sales

It doesn’t matter whether you have had a business for a long time, or you are just stepping foot into

Strategy

You can lead a customer to water, but you should do more than make them drink

September 27, 2018 Dominic Lill Assets, brand, Customer, incentives, leads, Loyalty, marketing, Profit, repeat custom, Sales, Scheme

A lot of things are essential in business. A decent product is an obvious must-have, as is an established long-term

Marketing

5 reasons small businesses fail at email marketing

August 13, 2018 Dominic Lill brand, call to action, customers, Data, email marketing, frequency, Identity, information, Loyalty, message, newsletters, personalisation, value

We all know that email marketing is one of the most cost-effective ways to reach out to your audience, improve

People

4 ways business owners can improve employee productivity

July 23, 2018 Dominic Lill Apprentice, creativity, employees, happiness, Happy, Health, Loyalty, morale, motivated, productivity, safety, staff, Workplace

Although technology has completely revolutionised the modern business world, the success or failure of a company still very much relies

Marketing

Ways to market your company on a budget

April 27, 2018November 13, 2020 Dominic Lill brand, Budget, Cost, Loyalty, market, marketing, Reputation, rewards

In a world where there is so much competition – it’s important that you do whatever you can to stand

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