6 ways to provide a more personalised customer service
Suppose you’re an entrepreneur operating a big enterprise, whether B2B or B2C, having people with the right expertise to deal
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Loyalty
Why your brand needs to offer omni-channel experiences
Engaging your customer has ironically never been more complex even though thanks to the internet we can connect and sell
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The little things you can do to improve customer retention for your online business
For any online business, finding and getting each and every new customer is a top priority. However, while a certain
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Looking to build an online business? 6 elements to consider
The business landscape of our age dictates some rules that entrepreneurs have to follow if they want to succeed. One
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How is a loyal customer base created?
In 2020, customer loyalty is everything and business owners need to be constantly thinking about how they can get their
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The impact of COVID-19 on global eCommerce and customer loyalty
It’s hard to ignore the rise of eCommerce – both at home and abroad. At the turn of the year,
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Why do almost all big businesses create apps for their users?
Mobile apps are powerful tools for reaching the target audience in the business world. Nearly every adult in the world
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Philanthropy in business and what we can learn from it
More and more businesses are making philanthropy an integral part of their business plan, and if they’re not, they should
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A bold push into digital: How retailers and eCommerce providers can build brand loyalty
Consumers have become choosier than ever. And you can’t turn a blind eye to the fact that 86% of them
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How to start a t shirt business online from scratch?
If like many you are a budding entrepreneur looking for a gap in the market or an industry niche to
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When does a business’s relationship with the customer really start?
Acquiring new customers is undoubtedly key to running a successful company, which is why you should do everything you can
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Increase your sales with these tips
It doesn’t matter whether you have had a business for a long time, or you are just stepping foot into
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You can lead a customer to water, but you should do more than make them drink
A lot of things are essential in business. A decent product is an obvious must-have, as is an established long-term
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5 reasons small businesses fail at email marketing
We all know that email marketing is one of the most cost-effective ways to reach out to your audience, improve
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4 ways business owners can improve employee productivity
Although technology has completely revolutionised the modern business world, the success or failure of a company still very much relies
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