7 secrets to working with high-net-worth clients

Working with every type of person has its ups and downs, and working with very affluent people can be difficult sometimes. There can be some tough situations you have to work through, and sometimes their character may prove a challenge.

So, if you’ve found yourself in this situation, we’ve got some advice to help things get easier for you. Read on for some secrets that’ll improve your situation immediately. You’ll see how it improves with just some small changes. Your high-net-worth clients will see you in a different light, and business will boom.

It’s all about them

That’s right. You need to put yourself second because everything you do now is for your high-net-worth clients. If you were hired from a domestic staff agency, then they will be expecting you to do a lot for them. This isn’t negative at all. It’s your job, and if you do it well, you will reap many rewards.

We aren’t saying that you forget about yourself, but when you’re at work, you need to do the best job you can just as you would with any employment. If you look at it this way, then it should be easier.

We’re all the same

Sometimes when we see people with money, we expect them to be really different from us. Maybe you imagine them wanting antique furniture or walking across marble floors in their home. And perhaps some of them do.

A majority of your high-net-worth clients , however, are just like us. They may be slightly more sophisticated, but in reality, we are all the same. Try not to think of them as completely different, and the way you treat them and get treated back will change.

Communicate and be social

As with any line of work, communication is key. Always being available and willing to speak on the phone when needed will go a long way. Don’t be afraid to let people know about specific working hours. Most of them will respect this, and you shouldn’t be receiving calls in the middle of the night.

Being social is also going to get you far. Even if you don’t really like everyone, act like you do. People want to be wanted, and if you are friendly and outgoing, they will be happy to work with you.

Be direct

High-net-worth people are often very busy. They don’t have a lot of time on their hands and would prefer it if you are direct with them. Always get straight to the point and let them know what you want. 

Faffing around and not being organized is the worst thing you can do. They will quickly move on to someone else if they see you aren’t prepared and don’t hand them things on a plate. Going straight to the point will benefit both them and you, so make sure you do it.

Improve your knowledge

The more topics you’re able to talk about will mean you can join in more of their conversations. It can be uncomfortable when you’re out somewhere, at lunch, for example, and everyone is talking about something you know absolutely nothing about. 

To avoid these kinds of situations, find out what the general topics of conversation are often about and read up on them. You can do this during the evenings from the comfort of your couch with your phone. It can save a lot of embarrassment when out and about.

Organize special events

Once you get to know a few people in the social circles, it can be a good idea to organize an event. Big events can be fun, and people get dressed up, but they will feel more special when it’s a small, niche event that only a few have been invited to.

Look into types of events that you could hold and soon your name will be the center of many a conversation. This way you’ll get to meet new people and new high-net-worth clients in special circles.

Don’t be pushy

If you think about it, these people have probably seen every trick in the book when it comes to sales and techniques. You’ll need to be smart if you want things to work with them. Pushing yourself and products on them will only push them away and want nothing to do with you. 

To begin with, you need to sell yourself before your product. You want clients to work together with you in a team. So they’ll want to see that you have a good personality that they can work with. It can be difficult not to go over the top when you’re enthusiastic about something, but control yourself and you’ll come off as much more professional.

A final word

So, if you take into account our advice and perk your ideas up, you should see things improving quickly at work. We all know that the customer is always right, but it can sometimes be tough to see it that way.

Whatever you do, remember to put your high-net-worth clients first and make them feel important. Get to know what things they like and let your personality be one that everyone wants to get to know. You’ll soon be at the top of the list among those with a high-net-worth.