Enreach Mobile launching this March and its Fixed Mobile Convergence (FMC) launching soon after puts a premium value on mobile services for SME businesses nationwide. Providing the ultimate convenience, our new way of working encourages innovative flexibility and increased productivity within the workforce. Enreach Mobile paired with FMC has brought a whole realm of business communication opportunities to the plate.
Have you ever been about to leave the workplace when your work phone rings? You answer and the opportunity is great for the business, but the office doors are soon to close. You could request that your customer calls you back on your personal phone number, but that would compromise privacy and security requirements. You’ll have to wait till tomorrow, which isn’t ideal for the customer’s needs. But what if there was another way?
With Enreach Mobile and FMC, SMEs will have one number that reaches your employees no matter location. That’s the phone number your employees will use to access the internet, cooperate with co-workers, and communicate with customers. Customers can reach your employees when they’re walking down the street for afternoon coffee, at work, and at home. One number, one point of contact – no awkward extensions or mixed up mobile and landline numbers anymore, Enreach Mobile and FMC makes it central and straightforward.
The latest addition to the growing best-in-class products and services, Enreach Mobile is designed with the customer and businesses in mind from the offset. SIM only deals and mobile offers have traditionally been a bolt-on to the rest of business communication, but businesses are now often mobile-first with their communications. With people working mobile and digital first, any issues with mobile technology come in second which means businesses miss out on an opportunity to drive productivity gains. Enreach Mobile utilises the latest market feedback and research to ensure all current and future needs – including those around design, performance, and value – are catered for, ensuring an unmatched communication experience.
Enreach Mobile, alongside the upcoming FMC offering, eradicates trade-offs when relying solely on your mobile subscription for all your business communication needs. Unified communication solutions are built directly into the fixed voice and mobile cores, eliminating the need for an additional app. Better still, it allows employees to be reachable even when they don’t have a mobile data connection, giving greater control of cost and eliminating the need to pay for two subscriptions. We mean it when we say your office extension is truly with you, wherever you are.
The “fixed” element refers to your communication stacks wired or “fixed” links. It could refer to the internet connection you have at home or at work, as well as the telephone lines that serve your business. The “mobile” portion of your communication stack refers to the dynamic and movable part of your communication stack — your smartphone or mobile telephony.
These two systems are mostly independent of one another, and they provide benefits in different ways. Fixed Mobile Convergence, on the other hand, challenges businesses to consider what might be feasible if those two worlds collide.
Enreach Mobile and FMC have brought that together under one roof. It is our mission to improve how we access and share data, video, and phone communications as end users in the business world. We should all be able to converse smoothly in the same environment, regardless of location or technology, in an ideal FMC-enabled world.
Enreach Mobile offers a range of business benefits, because we know that customers expect a single point of contact when choosing mobile communications for their business. With fixed pricing, no hidden costs and complete flexible control over what communications package customers need, businesses benefit from managing Enreach Mobile SIM cards, tariffs, unlimited data and customer contacts all in one place. Enreach Mobile and FMC gives businesses the freedom to choose a plan that is right for them, whether that’s full mobile technology offerings or SIM only.
With a new design, experience, and a whole range of options, Enreach Mobile allows businesses to stay in touch with their customers, suppliers, employees, and other third parties. As a result, users will benefit from increased efficiency and productivity, with simplified communications that work around people in a contact-based way, whatever the location.
Keeping things clear and simple as always with Enreach, mobile numbers and calls can be integrated into CRM, ERP or vertical market solutions. Mobile voice recording is also combined with those solutions, supporting compliance requirements or customer service enhancements.
Enreach is enriching communication. Native SIMs can support multiple IDs, and integration with PBXs means a seamless experience across fixed and mobile voice.
Duncan Ward, Chief Executive Officer of Enreach UK, said: “In just a short period of time, Enreach has become the go-to choice for many of the UK’s SME businesses, rapidly becoming a telecommunication market leader.”
“The launch of the brand-new Enreach Mobile and FMC has strengthened the existing communication that we already offer, bringing everything under one roof. It has further built on our strategy to support our customers and react to their needs and wants, making their business simpler and stronger.”